Home / Complaint volumes CFPB 1 Period Calendar year 2025 1 Measure Complaints received 1 Publication Consumer Response Annual Report covering 2025, March 2026 1 CFPB 1 Period Calendar year 2025 1 Measure Complaints sent to companies 1 Publication Consumer Response Annual Report covering 2025, March 2026 1 CFPB 1 Period Calendar year 2025 1 Measure Credit or consumer reporting complaints 1 Publication Consumer Response Annual Report covering 2025, March 2026 1 CFPB 1 Period Calendar year 2025 1 Measure Company-reported duplicates returned 1 Publication Consumer Response Annual Report covering 2025, March 2026 1 CFPB 1 Period Calendar year 2025 1 Measure Administrative responses 1 Publication Consumer Response Annual Report covering 2025, March 2026 1 CFPB 5 Period Calendar year 2024 5 Measure Complaints received 5 Publication Consumer Response Annual Report covering 2024 5 CFPB 5 Period Calendar year 2024 5 Measure Complaints sent to companies 5 Publication Consumer Response Annual Report covering 2024 5 CFPB 5 Period Calendar year 2024 5 Measure Credit or consumer reporting complaints 5 Publication Consumer Response Annual Report covering 2024 5 CFPB 5 Period Calendar year 2024 5 Measure Debt collection complaints 5 Publication Consumer Response Annual Report covering 2024 5 CFPB 5 Period Calendar year 2024 5 Measure Credit card complaints 5 Publication Consumer Response Annual Report covering 2024 5 CFPB 5 Period Calendar year 2024 5 Measure Checking or savings complaints 5 Publication Consumer Response Annual Report covering 2024 5 CFPB 5 Period Calendar year 2024 5 Measure Administrative responses 5 Publication Consumer Response Annual Report covering 2024 5 FCA 6 Period 1 January to 30 June 2026 6 Measure Complaints received, reported by firms 6 Publication Complaints data: 2026 H1, 22 October 2026 6 FCA 6 Period 1 July to 31 December 2025 6 Measure Complaints received, reported by firms 6 Publication Complaints data: 2026 H1, 22 October 2026 6 FCA 6 Period 1 January to 30 June 2026 6 Measure Complaints upheld by firms 6 Publication Complaints data: 2026 H1, 22 October 2026 6 FCA 6 Period 1 January to 30 June 2026 6 Publication Complaints data: 2026 H1, 22 October 2026 6 FCA 6 Period 1 July to 31 December 2025 6 Publication Complaints data: 2026 H1, 22 October 2026 6 Financial Ombudsman Service 3 Measure New complaints received 3 Publication News release, 21 May 2026 3 Financial Ombudsman Service 3 Measure New complaints received 3 Publication News release, 21 May 2026 3 Financial Ombudsman Service 3 Publication News release, 21 May 2026 3 Financial Ombudsman Service 7 Measure New complaints, headline figure 7 Publication Annual complaints data and insight 2025/26, 21 May 2026 7 Financial Ombudsman Service 8 Publication Quarterly complaints data: Q4 2025/26, 21 May 2026 8 Financial Ombudsman Service 9 Period April to June 2026 9 Publication Quarterly complaints data: Q1 2026/27, 22 July 2026 9 Financial Ombudsman Service 10 Period July to September 2026 10 Publication Quarterly complaints data: Q2 2026/27, 22 October 2026 10 AFCA 4 Period 1 July 2023 to 30 June 2024 4 Measure Complaints received 4 Publication 2023-24 Annual Review, October 2024 4 AFCA 4 Period 1 July 2023 to 30 June 2024 4 Measure Complaints closed 4 Publication 2023-24 Annual Review, October 2024 4 AFCA 4 Period 1 July 2023 to 30 June 2024 4 Measure Compensation awarded to consumers 4 Publication 2023-24 Annual Review, October 2024 4 AFCA 11 Period 1 July 2022 to 30 June 2023 11 Measure Complaints received 11 Publication Annual Review 2022-23 11 AFCA 11 Period 1 July 2022 to 30 June 2023 11 Measure Complaints closed 11 Publication Annual Review 2022-23 11 AFCA 11 Period 1 July 2022 to 30 June 2023 11 Measure Compensation awarded to consumers 11 Publication Annual Review 2022-23 11 AFCA 12 Period 1 July 2021 to 30 June 2022 12 Measure Complaints received 12 Publication 2021-22 Annual Review 12 AFCA 12 Period 1 July 2021 to 30 June 2022 12 Measure Complaints closed 12 Publication 2021-22 Annual Review 12 AFCA 12 Period 1 July 2021 to 30 June 2022 12 Measure Compensation and refunds to consumers 12 Publication 2021-22 Annual Review 12 RBI Ombudsman 13 Measure Complaints received under RB-IOS 13 Publication Annual Report of Ombudsman Scheme, 2024-25, 1 December 2025 13 RBI Ombudsman 13 Measure Complaints received under RB-IOS 13 Publication Annual Report of Ombudsman Scheme, 2024-25, 1 December 2025 13 RBI Ombudsman 13 Measure Complaints disposed by the Offices of the RBI Ombudsman 13 Publication Annual Report of Ombudsman Scheme, 2024-25, 1 December 2025 13 RBI Ombudsman 13 Measure Complaints received at the Centralised Receipt and Processing Centre 13 Publication Annual Report of Ombudsman Scheme, 2024-25, 1 December 2025 13 RBI Ombudsman 13 Measure Appeals received 13 Publication Annual Report of Ombudsman Scheme, 2024-25, 1 December 2025 13 FCAC 14 Period 1 April 2025 to 31 March 2026 14 Measure Reportable complaints from federally regulated entities 14 Publication Annual report 2025 to 2026, 13 October 2026 14 OBSI 15 Publication OBSI home page 15 OBSI 15 Measure Inquiries received 15 Publication OBSI home page 15 Nothing matches. 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Notes The Financial Ombudsman Service annual data page gives 214,600 new complaints for 2025/26, but the rows of its product table add up to 214,649. The page does not explain the difference 7 3 The FCAC report gives 236,324 reportable complaints in its text. Its product table prints a total of 236,329, and its six product rows add up to 235,861 (85,100 + 71,988 + 18,503 + 17,134 + 9,064 + 34,072). FCAC says one complaint can be assigned to more than one product, so totals may exceed the number of reportable complaints. It does not explain why the rows add up to less 14 Indian figures use the lakh system, in which 1 lakh is 100,000. 13,34,244 is 13 lakh and 34,244, so 13 × 100,000 + 34,244 = 1,334,244 13 AFCA figures for 2024-25 and 2025-26 were not confirmed from an AFCA page opened for this directory. Rules and charges change. Check the official source linked on this page before you pay or travel. Spotted an error? Email hello@consumercomplaintstats.com .
